Reviews

From 390 reviews
Mia Stableford
Mia Stableford

They are AWESOME. Always on time, always professional, always honest.

via Google
Christa Conforti
Christa Conforti

Very efficient system. Quick turnaround. Helpful staff. Clean. COVID safety taken seriously. Thanks!

via Google
Pia Hagan
Pia Hagan

I so trust Luscious Garage helpful, real and get the job done!!!

via Google
Tony Alex
Tony Alex

I LOVE Luscious Garage! When the Catalytic converter was stolen off our old Prius, I had the car towed to the City to be replaced. They also recommended that we protect the new cat with the Cat Shield, a metal plate riveted over the the new…

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via Google
David Freitag
David Freitag

Luscious Garage knows their stuff and always does a great job in a relaxed, friendly way.

via Google
Bill MacDonald
Bill MacDonald

The place is great. Been going for years now.

via Google
maria mana
maria mana

regular 10 mile service; they are always punctual, efficient, professional, didactic and reasonable

via Google
John Hoffman
John Hoffman

The garage experience couldn’t really have gone any better. The service and work were both great. The work took exactly as much time as it was estimated to take. No one tried to upsell me on anything. It’s also lovely and full of plants …

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via Google
Nikki Humes
Nikki Humes

Luscious Garage is thorough, great customer service, and they make it easy to schedule. You can do it online, you can text with them, they are really nice and take the time to explain things. Worth every penny.

via Google
Karen Wang
Karen Wang

Luscious Garage takes great care of my Prius. I’ve been going there for years for regular maintenance. They know hybrids well. It’s easy to book online and get estimates and finalized bills via email, and also easy to find someone to talk …

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via Google
Ilya Kovalenko
Ilya Kovalenko

Great car repair facility in SF

via Google
Harlan Fletcher
Harlan Fletcher

Luscious Garage is amazing and the only car maintenance shop I will use. (Not to mention a woman-owned small business!) They are very knowledgeable, have tons of integrity and are really kind to boot. Every mechanic at Luscious is honest …

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via Google
Eugene DeChristopher
Eugene DeChristopher

I think it’s fair to say that I love Luscious. Our ‘02 Prius lost its catalytic converter to theft. The shop close to us in the city of Richmond said it would be a three month wait for a new one. Oy! I was happy to learn that Luscious keeps…

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via Google
Kyle Da Silva
Kyle Da Silva

Lucious Garage is the best garage. They are helpful, timely, and kind. They do excelent work at fair prices. My catalytic converter got stolen and Dana worked with me to get a new one in affordably and made sure I protected it. Its such a …

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via Google
Scott Pew
Scott Pew

Nice folks, very honest. I wish they had a location on the west side of town!!!!

via Google
Maggie Harding
Maggie Harding

The catalytic converter was stolen! Fortunately, my insurance covered it. Luscious Garage was great about communicating with me about the arrival of my car (towed there without me), estimates, when the insurance guy approved it, and when it…

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via Facebook
Sue Redding
Sue Redding

I love this place! Service is good and everything is automated so you know exactly when your car will be done and how much.❤️

via Facebook
Julia S
Julia S

I certainly would recommend you, and I am coming back for my next car service. Very impressed. Thank YOU

Dennis Kirkpatrick
Dennis Kirkpatrick

One of the most professional, clean, honest and friendly auto repair shops I have ever been too.

via Google
Fidencio Torres
Fidencio Torres

Wow ! They resolved my car problem quick , very nice and professional people , as long as I have my Prius this is where I’ll take it to get fixed from now on !

via Google
Ami Toben
Ami Toben

These guys are truly awesome in every way. You won't find a more professional and friendly place in the city.

via Google
Mike Simpson
Mike Simpson

We’ve used luscious for all 3 of our priuses. Very good on-time, communication, quality. Nice shop space, comfy waiting room ore-COVID. You will need to alert them if you get a recall notice as they don’t already get notices from your …

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via Google
Chris Kuryak
Chris Kuryak

This is one of the best auto shops I've ever used.

Went in for an oil change and 10k mile general maintenance check on my 2013 Prius.

The mechanics are excellent. Everyone is very kind and welcoming. The repairs were done on schedule. And …

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via Google
jana memel
jana memel

My experience was literally amazing. I have never, ever been treated this well by a car repair place. From the initial email/text asking me what my problems were, to the incredible responsiveness to every inquiry, to the clear and upfront …

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via Google
Stephan Kane
Stephan Kane

John at Luscious Garage was instrumental in helping me choose between two used 2013 Toyota Prius C’s to buy. His insight and knowledge made the decision a no-brainer. The pre-purchase inspection was done at another mechanic in Fremont due …

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via Google
Nate Taylor
Nate Taylor

This is the best garage I’ve ever worked with, and I look forward to many more years doing so.

via Google
Baris Baser
Baris Baser

Disappointed I am only discovering them now. Not only did they take care of the main issue I went there for, they even fixed my license plate screw for free. Definitely going back. Elias is a pro, and so is the lady who initially helped me…

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via Google
Carol DiBenedetto
Carol DiBenedetto

great service, friendly and knowledgeable staff. they go out of their way to help make the experience pleasant and productive. absolutely recommend!!

via Facebook
Doug H
Doug H

Luscious has been my Garage of choice for years. Lately I took the car in for what I thought should be the 90K service, but I was told that it only needed the intermediate service. They saved me money by not doing unnecessary work!! Awesome…

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Ray C
Ray C

I live in Napa and LG is my go-to shop when it comes to maintenance and engine repair. Prompt response and very professional and proficient. Skip the dealership and go to LG! Thank you!

via Google
Katie Kaps
Katie Kaps

Great service. They did a super thorough job checking out a Prius I had just bought from shift.com. I was told it went through an inspection by shift but it was missing some pieces underneath and I ended up returning it. They gave an …

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via Facebook
David Simpson
David Simpson

They are top flight – have been coming here since it opened. Have received excellent service without fail.

via Google
Radha Kindler
Radha Kindler

I love Luscious Garage! They are always so helpful and I never get the feeling like they’re trying to upsell unnecessary service (like I do at the dealership service center). Plus, their waiting room is just like a cozy living room. It’s a …

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via Google
Daniel Kline
Daniel Kline

Professionalism in scheduling and service.

via Facebook
Frank Sories
Frank Sories

Punctual, communicative, and effective in diagnosing the smell of decay coming from the dash area—then removing the dead mouse that had crawled up into the air duct and died at the air filter. Couldn’t be more impressed with the service!

via Google
Jaime Téllez Sánchez
Jaime Téllez Sánchez

Friendly, efficient and honest. Came in for 10k maintenance and oil change on my 2007 Prius. Also requested an additional check (that would cost me around $200) for a noise I was getting. Elias was incredibly helpful, and after doing the …

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via Facebook
claire savage
claire savage

This is my very favorite garage for servicing my hybrid car. They are professional, work on time, and never try to upsell me. I value Luscious Garage so much they almost feel like family!

via Google
Darrin Fox
Darrin Fox

The team at Luscious was absolutely amazing. We had a high-price Prius repair, and Luscious suspected it was covered under a Toyota Extended warranty.

Long story short, Luscious stayed on Toyota's Warranty Dept. for over a week, and proved …

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via Google
Henry Wang
Henry Wang

The best mechanics I’ve experienced. All the typical problem you have experienced with any mechanics, you won’t find them here.

via Google
Kyle Leitner
Kyle Leitner

I Love this garage! They are the only mechanics in the Bay Area that I trust with my Hybrid, I travel all the way from San Jose for service from them. They have saved my car and my wallet on numerous occasions. Highly Recommend!

via Google
Scott Shigeoka
Scott Shigeoka

They're so amazing! Got an appointment pretty quickly (few days) and was able to take it in. They were SO helpful & totally a pleasure to work with ... and I think the problem I have is now fixed, which is awesome! Affordable, professional …

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via Google
Rachel Chalmers
Rachel Chalmers

Best part of finally getting a hybrid was moving to Luscious Garage and finding out what my friends had been so happy about all this time

via Google
Heidi H
Heidi H

I never thought I would love anything having to do with car repair, but I love these guys. They've been taking care of my 2007 Prius for the last 10 years, and I have always found them helpful, honest, fairly priced and just excellent …

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via Google
Jimmy Rogers
Jimmy Rogers

great service and personable staff! they took the time to walk us through each problem and we learned a lot about our new hybrid ford escape.

via Facebook
Grace Kim
Grace Kim

I have taken my Prius to Luscious for regular servicing and repairs since I moved to SF in 2013. Their customer service, expertise, and reasonable pricing are outstanding and have made me a loyal customer. Scheduling an appointment, getting…

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via Google
James Rogers
James Rogers

Professional and amazing staff that was willing to talk us through the problems with our car at length and honestly! Happy to have the car working thanks to their expertise. We hope to use Luscious for any new issues with our vehicle.

via Google
Darrell Kirby
Darrell Kirby

Luscious Garage is what every auto repair shop should strive to be like. They are knowledgeable, honest, reasonable, and courteous. I’m handy but some things I won’t mess with. Luscious Garage is amazingly knowledgeable and there service is…

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via Google
Donna Hunter
Donna Hunter

Everyone I’ve worked with has been friendly, the work is done well and in a timely fashion. Plus, the garage is super clean and bright and they’ve been keeping my 1998 Corolla running for years.

via Google
Elizabeth Joyce
Elizabeth Joyce

Luscious garage is the BEST place to take your Prius. They have an extremely knowledgeable staff: prompt, honest, trustworthy, and overall great human beings. We’ve been going there for over a dozen years. I wouldn’t go any place else.

via Google
Gary Manzano
Gary Manzano

Job well done. Car done 30 minutes earlier than promised. I drive all the way from Sacramento because I know service is always great and price is exceptional.

via Google
Diane B
Diane B

Without the Luscious Garage my car would have been on the scrap heap 3.6…

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David Lansky
David Lansky

I keep coming back to Luscious because they are honest, very professional, well-organized, and support excellent, detailed online service information (photos, comments, service history, scheduling). Always a pleasure to work with.

via Google
Karen Iovino
Karen Iovino

Highly recommend Luscious Garage, as the whole staff was very knowledgeable, friendly and honest. Their work is so clean, professional, and on time.

via Google
Denni Locke-Brusseau
Denni Locke-Brusseau

Wonderful service, straightforward communication. Fair prices and it’s a woman owned business. Totally trustworthy. Can’t say enough good things about them.

via Facebook
Michael Martinez
Michael Martinez

I’ve entrusted all my Prius to Luscious for years now. Their service and quality is always exemplary. Every time. Thank you, guys!

via Google
Robin Richardson
Robin Richardson

I’ve been coming here for years. They are very conscientious and have high standards. They are also very pleasant to deal with. I completely trust them, they never push to do work that is not needed.

via Google
André Pimentel
André Pimentel

Always get awesome service at Luscious Garage!!!

The team at Luscious Garage is always super helpful, honest, and transparent in how they present the work that's needed. They went out of their way to ensure my vehicle was serviced even …

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via Google
Alan Fu
Alan Fu

Brought my car in for regular service. They were super professional and helped me pull out a dent in my car! These guys are awesome definitely coming back.

via Google
Dani Cambier
Dani Cambier

You feel good coming here.

via Facebook
Matthew Moreau
Matthew Moreau

Doug and John were efficient in getting my Ford Escape Hybrid in and diagnosed and back to me. Shop is clean and the technicians are very thorough.

via Google
David Jue
David Jue

Have had service done on both of my hybrids and have not been disappointed at all. All jobs were handle professionally and delivered when promised. I am extremely happy with Luscious Garage and their staff and they will have my business for…

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via Google
Jennifer Pierce
Jennifer Pierce

I had an excellent experience with Luscious Garage. Based on reviews, I reached out when the catalytic converter on my Honda Element was stolen. Gina communicated throughout the entire process, dealt with insurance, and was extremely …

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via Google
Larry O
Larry O

Gina is honest, professional and helpful. She took me in at the last minute just before the weekend since both my headlights were out. Heard great things from the reviews, and I can verify it myself. Good mechanics and repair shops have my …

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via Google
Elizabeth Parks Dahlhoff
Elizabeth Parks Dahlhoff

I am NOT a Prius owner. I have a Lexus 400h (hybrid SUV), which the folks at Luscious adorably call a "truck". My old girl is 14 years old and is at almost 250K miles. I appreciate the high quality of the work, and the ease and transparency…

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via Facebook
Gina Luciano
Gina Luciano

I don't even know how I first found this garage but I thank fate for this gift and Luscious is indeed a gift. It is staffed with a bunch of great young people, professional, honest, incredibly helpful and competent. I can't say enough about…

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via Google
Alessandra Gallo
Alessandra Gallo

I had a very high estimate from Toyota for a repair so I asked Luscious to estimate and do the repair. It would have been covered by insurance. They inspected the car and found that the issue was minor and that it didn’t need any work …

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via Google
Boston Blake
Boston Blake

Luscious Garage has repeatedly gone above and beyond in maintaining my 2010 Prius, contacting Toyota on my behalf regarding warranty questions, advising on the evolving needs of my aging car, and performing consistently friendly, timely, …

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via Google
John Paul Visaya
John Paul Visaya

Luscious is what every repair shop should strive to be. The employees are knowledgeable, sincere, and genuinely friendly. The shop is clean. (It has by far the best waiting room I’ve ever been in for any kind of business.) And of course, my…

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via Google
Robert Ikenberry
Robert Ikenberry

Luscious Garage is a breath of fresh air in the automotive service and repair business. I have used them ever since I discovered Carolyn at her original location and have never been oversold or not received what was promised. Prompt, …

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via Google
Natalie Savicke
Natalie Savicke

I cannot say enough good things about this place. The customer service is amazing, they explain everything in detail and their prices are really reasonable. I have been going to Luscious for years now for both of our Prius' and they are the…

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via Google
Margot W
Margot W

Nice people, great service and excellent communication. Thanks LG!

via Google
Ari-Asha Castalia
Ari-Asha Castalia

The service here is the best! Respectful mechanics explain repairs in plain language. Online scheduling makes things easy. I'm so glad my fave mechanic moved to this garage so I discovered them.

via Facebook
philip ramsey
philip ramsey

I am a loyal Luscious Garage patron since 2010. I make a reservation for service and I know how much it will cost and how long it will take. Awesome! The bulk of the cars they service are Prius so they know what to do, already know which …

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via Google
Carla Braden
Carla Braden

Excellent, efficient service and integrity. I drive up from Santa Cruz for them!

via Facebook
Brian Lee
Brian Lee

I've used Luscious for many years. They've serviced my hybrids as well as straight gas vehicles. I've always found them to be honest and transparent, and they do good work. They always give me notice on issues with the car to keep an eye on…

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via Google
Ryan Johnson
Ryan Johnson

I am a repeat customer at Luscious. Their open and honest approach to maintaining my car has built a great sense of trust for me in them. Just like finding a doctor you can trust is a relief, finding a mechanic you can is an equivalent …

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via Google
Amanda Jane McBride
Amanda Jane McBride

First, they saved my car by replacing the battery 3 months after I purchased my car used. After extensive research, I went against my own logic and went with “luscious” a garage in the most expensive US city. Not only was pricing better, …

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via Google
Ron Poughkeepsie
Ron Poughkeepsie

I love Luscious! They talk to me as if I'm a human being whom they appreciate. They don't bedazzle me or talk down to me if I don't know much about auto mechanics. They don't try to sell me stuff I don't need. And they leverage current …

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via Facebook
Ki Spurr-Gaines
Ki Spurr-Gaines

Luscious Garage has been amazing! We wish we had found them earlier than we did. We would recommend them highly, number one. No hesitations! They are super knowledgeable, friendly, and quick. The shop is also super nice and comfortable. …

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via Google
Katie O'Brien
Katie O'Brien

Love, love this place! Super organized, communicative and honest. I’ve been coming here for years and Gina and everyone else are really great. I feel in good hands whenever I’ve dropped my car off here!

via Google
Barbara Ruzgerian
Barbara Ruzgerian

Luscious Garage is a place I do not dread going to! They are respectful and above all, HONEST.

This is a highly professional organization with follow through and communication at every step during service. I always leave feeling secure that…

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via Google
Craig Lee
Craig Lee

Great service and affordable. Usually, an hour wait for regular maintenance, longer if the work is more involved. They have a nice waiting room with wifi where I can get some work done. I used to take my car to a dealer, it was way too much…

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via Google
Craig Lee
Craig Lee

Great service and affordable. Usually, an hour wait for regular maintenance, longer if the work is more involved. They have a nice waiting room with wifi where I can get some work done. I used to take my car to a dealer, it was way too much…

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via Facebook
Susan Mosier
Susan Mosier

I have been a customer at LG for over 15 years. I even moved out of SF and continue to come back for all my service. They are that good. Sustainable green business. Never try to oversell or recommend anything unnecessary. I didn’t know it …

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via Google
Fred R. McMullen
Fred R. McMullen

They did a great job on the work I requested. They even went above and beyond. The car runs great! Im very happy!

via Facebook
Barbara Widmer
Barbara Widmer

The staff is always friendly.

I drive over from the East Bay because they are the most affordable and consistently accommodating place. They do the work while I shop nearby. They also have a comfortable waiting area.

They do great work!

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via Google
Carol Gould
Carol Gould

great customer service as well as mechanical service, super clean shop, knowledgeable and friendly staff, great reading material in the waiting room, no upselling. I'll be coming here with my Prius for the rest of its life!

via Facebook
Carole Deutch
Carole Deutch

Best technical service, best personal service, reasonable pricing. Can’t do better than that!

via Facebook
Tanya Dzendzel Casey
Tanya Dzendzel Casey

I can only say that I was highly impressed from start to finish of the entire experience. I had my car towed to them due to a referral from another mechanic. The communication was Impressive to say the least. If you have a Prius, this is …

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via Facebook
Stuart M. Whitaker
Stuart M. Whitaker

If I lived in the Bay Area and has a low emission vehicle I think this is where I’d take it. They have great videos for for hybrid owners https://lusciousgarage.com/

via Facebook
Gary Ogburn
Gary Ogburn

Always personable and efficient.

via Facebook
Fine Tuned Auto
Fine Tuned Auto

Very clean and neat shop!!

via Google
Malik Qutab Din
Malik Qutab Din

good shib I work in your kam Sergey fey

via Facebook
Brooke Shelby Biggs
Brooke Shelby Biggs

These people are awesome. They are great at communicating everything with their sweet homegrown software that sends alerts and lets the mechanic talk to you during the repair if you’re not there. They gave me quotes for two expensive …

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via Facebook
Barry Schmell
Barry Schmell

I love Luscious Garage. Not only do have skilled mechanics that get the job done right the first time, they provide excellent customer service and use state of the art scheduling & billing systems. When was the last time did your mechanic …

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via Facebook
Susan Haney
Susan Haney

I've never had a garage I could trust completely...until now.

via Facebook
Zahid Khan
Zahid Khan

I love going on there staff are really helpful thanks guys for great work

via Facebook
Charles Shere
Charles Shere

Stopped in today to get a headlight replaced. Took about 10 minutes. Clean, entertaining, interesting, responsible –I've seen very few businesses this impressive.

via Facebook
James Sobredo
James Sobredo

I echo the sentiments of many people... I love this garage! Had my battery pack replaced and all my major service done here. Drive over 100 miles just to have my car serviced here. Great folks and very fair prices. Super friendly. My …

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via Facebook
Tom Turkington
Tom Turkington

Amazingly fast service at an honest and reasonable price. The dealer wanted to overcharge me for unnecessary labor – an hour for a 10 minute job! I'll be back for sure.

via Facebook