Reviews

From 538 reviews
Kelly Monroy
Kelly Monroy

Always amazing service and excellent communication. You never feel like you are being taken advantage of.

I recommend them to everyone I know with a Prius!

Service: General repairs & maintenance

via Google
Linda Martin
Linda Martin

Wonderful every time. And I can sit in the “living room” again and grade papers! Hallelujah!

Service: General repairs & maintenance

via Google
Andrea Dawson
Andrea Dawson

I have been taking my Prius’s to Lucious for about 7 years now for services. The staff is always honest, work is completed on time at a fair price.

So thankful to have a consistently reliable place to take my Prius.

Services: Oil change, …

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via Google
Bob Lowney
Bob Lowney

very efficient and great to work with

Service: General repairs & maintenance

via Google
Colene Turner
Colene Turner

They always do a fabulous job. Very economical given the high quality of service.

Services: Engine repair, Check engine light diagnostic, Battery, General repairs & maintenance

via Google
Rhett Gentile
Rhett Gentile

Nice place, friendly staff, well appointed waiting area, lots of plants. Oddly cool for a garage.

Services: Check engine light diagnostic, Oil change, General repairs & maintenance

via Google
Paul Manangan
Paul Manangan

Luscious Garage is the best. Been using their services for about a decade. Started with our Ford Escape Hybrid and now there with out Highlander Hybrid. They are professional and honest about work that needs to be done and what can wait. We…

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via Google
Basil Falcone
Basil Falcone

There is no place better anywhere to take uour hybrid car. the quality of care and professionalism exceeds any and all experiences you have ever had going to get your car fixed. My prius has 311,129 miles on it and that has so much to do …

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via Google
Mary Jane Mikuriya
Mary Jane Mikuriya

Luscious installed a Catalytic Converter anti theft plate on my Prius. I AM very THANKFUL since I have to park on the street

via Google
Kimberly Rowell
Kimberly Rowell

Friendly, informative, and accommodating service

Service: General repairs & maintenance

via Google
Rishi Singh
Rishi Singh

Once I have a problem with head lights , after going to lot of places unable to fix it. I visit this place some one recommended. They know exactly the problem and fix it in five minutes. After that I am there loyal customer. It is the only …

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via Google
Jan Sluizer
Jan Sluizer

I have been going to Luscious for 14 years for service on my 2007 Prius. The folks at Luscious have kept it running, in great shape. I have absolute trust in what they tell me, knowing they will always be fair, never looking to gouge me in …

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via Google
Sheng Lor
Sheng Lor

The service is better than anything I have ever experienced before with auto shops. The staff was amazing, highly skilled, and conscientious.

Services: Oil change, General repairs & maintenance

via Google
Lisa Wu
Lisa Wu

What are the odds of having your headlight go off the day you plan to drive further away? Called for a same-day appointment and Luscious Garage picked up *immediately*! I was here for maintenance in early August, and the experience was …

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via Google
dlevy60
dlevy60

I love Luscious. This woman-owned business has taken care of my hybrids for more than ten years. They are honest and fair, and know what they are talking about!

Services: Check engine light diagnostic, General repairs & maintenance

via Google
Silver Penny
Silver Penny

I've been a satisfied customer for 10 years. High quality work, transparency, trust, professional service, I wouldn't trust my hybrid to anyone else.

Services: Check engine light diagnostic, Battery, General repairs & maintenance

via Google
Emma Carlson
Emma Carlson

We love Luscious and are so glad we found them! They service both our hybrid Toyota and our conventional Honda and, for both, the results are always rock solid. They're incredibly organized, prompt and communicative, honest, and go the …

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via Google
Kathleen Andreson
Kathleen Andreson

As soon as my warranty with a dealership is finished, I always trust my hybrid to Luscious. Wouldn't go anywhere else.

via Google
Nalani Ngoon Warde
Nalani Ngoon Warde

We LOVE LG and can’t recommend them highly enough to hybrid and electric car owners. We have been going for years for general maintenance. The staff are SO lovely, we trust them with the care of our hybrid.

Service: General repairs & …

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via Google
John Theede
John Theede

I take the Prius in regularly for standard service; at a recent service, they replaced the spray nozzle on the driver side of windshield; it was plugged up. It worked fine… then about a week or two later, the windshield cleaning fluid …

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via Google
Genesis R. Zepeda
Genesis R. Zepeda

We called and made an appointment, they were able to make room for us on the same day which was awesome. The team was professional and gave their honest recommendations. By the time the car was ready we were out of town and had to leave the…

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via Google
Rachel Chalmers
Rachel Chalmers

Conscientious and kind – made sure I was getting new tires for my own safety, even if they weren't doing the replacement themselves. I recommend Luscious to everyone

via Facebook
wiseold snail
wiseold snail

the cleanest and most comfy shop i've ever waited in for tune-up and repairs . not just the waiting area (including bathroom), but the shop itself is immaculate and workers are happy!

Services: Brakes, Check engine light diagnostic, General…

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via Google
Mel Picolo
Mel Picolo

Good group of people there....

via Facebook
Mel Picolo
Mel Picolo

Garage was immaculate. The Staff was courteous and knowledgeable and repaired my hybrid problem. I would recommend any of my friends to use Luscious Garage for their hybrid vehicles. Big shout out to Will and Doug.

Services: Check engine …

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via Google
Sarah Corr
Sarah Corr

all services for 9 years – always happy

via Google
John Schlueter
John Schlueter

Best customer service, every time!

Services: Oil change, General repairs & maintenance

via Google
Jonathann Jrade-Rice
Jonathann Jrade-Rice

Great to work with. Easy to communicate with. Coordinated seamlessly with insurance. Great experience.

via Google
Bay Walker
Bay Walker

Excellent shop. Parts are the same price you'd pay at a parts store but the hourly labor fee seems higher than shops with inflated parts prices. Setting up an appointment is easy. Once you do that, you'll be emailed an invoice estimate. …

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via Google
Jill Stengel
Jill Stengel

Everyone I spoke with at Luscious Garage was kind, friendly, helpful, and informative. At one point I was in tears from my insurance company being so slow and difficult. The team at Luscious Garage really helped to make things better—extra …

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via Google
Howard Rose
Howard Rose

Got my 100k service on my Prius. Very happy with the work. Loved that they are very transparent. Would totally recommend Luscious for your hybrid.

via Google
Julie
Julie

The team at Luscious Garage are trained surgeons for your hybrid car. My 2005 Prius needed a new hybrid battery pack — the BIG battery — a heart transplant. I found kind and caring professionals with a great team energy. I was told that …

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via Google
Barry Baumgartner
Barry Baumgartner

Using Luscious for all of my hybrids over 10 years. High quality work, reasonable cost and a great business model.

Services: Tires, A/c installation & repair, General repairs & maintenance, Tuning

via Google
Josh Polsky
Josh Polsky

best garage ever. some armatures tried to steal my catalytic converter but just left a hole in the tailpipe. Luscious welded it closed and added steel bars to deter the next fools.

plus did regular tune up all in the same day.

great …

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via Facebook
Rey Faustino
Rey Faustino

Amazing auto shop. I wish I had found this place when I originally bought my prius a decade ago!

Services: Tuning, General repairs & maintenance, Oil change, Battery

via Google
Hope Algarin-Tangeman
Hope Algarin-Tangeman

Super nice staff, affordable prices, I cannot believe I ever got my car serviced by Toyota. I will going here for now on!!

Service: Tuning

via Google
J Choi
J Choi

So grateful for the professionalism and above-and-beyond service the Luscious Garage team makes possible – including Hung and Stephen! Though much may have changed in the past year, Luscious Garage still provides essential services in a way…

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via Google
Kiana Khozein
Kiana Khozein

Welcoming, friendly, and happy to teach and let me learn about my car! As far as I'm concerned this is where I'm taking my car for maintenance from now on. Shelbert was a gem ✨

via Google
Braden Cerutti
Braden Cerutti

Always very pleased with the service at Luscious

Services: Battery, General repairs & maintenance

via Google
Andrea Brown
Andrea Brown

Honest, reliable, excellent work & super nice customer service

via Facebook
Albert Prince
Albert Prince

I was, for the lack of a better word, overwhelmed with the exceptional service provided by staff!

Hung kept in touch with me throughout the process, kept me informed and educated, and helped me through some difficult times as he tried to …

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via Google
Rich Fonseca
Rich Fonseca

Easy to make an appointment, they seemed fast and thorough. Pleasant people everyone seemed knowledgeable. A good sign when I pulled in was that every car that was there was a Prius. Very clean space.

via Google
Jason D
Jason D

Always reliable and communicative, and never an unexpected charge.

via Google
Payton Robinette
Payton Robinette

Excellent service, especially keeping me informed as it was worked on. They have a great website/app for estimates. I love that they're upfront with their pricing.

via Google
Chris Sears
Chris Sears

They swapped in a lithium 12v. Nice people.

Service: Battery

via Google
Ayaire Cantil-Voorhees
Ayaire Cantil-Voorhees

Before finding Luscious Garage I had two other shops misdiagnose the clunking sounds coming from my car as struts needing to be replaced. Luscious Garage identified that the issue was actually my spreader bars, not my struts. Not only did …

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via Google
S.A. Campbell
S.A. Campbell

Great service, awesome environment and wonderful staff!

Services: General repairs & maintenance, Check engine light diagnostic

via Google
Allan Gersten
Allan Gersten

These guys are great. I had a completely dead Fiat 500e. The lithium ion battery was totally discharged. I spoke with the Fiat dealership and they quoted me $30k, that’s NOT a typo. So I had my car towed to to Luscious. They assessed the …

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via Google
Alexandria Nichandros
Alexandria Nichandros

these folks know EVERYTHING EVERYTHING EVERYTHING EVERYTHING about Prius cars. 1 zillion times more than the dealerships

via Facebook
Ivan Lobas
Ivan Lobas

Great place!They have excellent track record and I decided to give them a shot.Glad I did.They are going above and beyond. They even called Toyota dealership to verify my warranty situation. My go to place as long as I drive anything hybrid…

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via Google
Nellie Thorngate
Nellie Thorngate

Hello, my fellow hybrid-driving peeps! If you are anywhere near the Bay Area, I can’t recommend Luscious Garage strongly enough! Excellent pre-service communication, brilliant, helpful mechanics, and very fair, unexploitative pricing (for…

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via Facebook
Dylan Skybrook
Dylan Skybrook

Luscious Garage helped me as a walk-in get my rusted tow hooks off my Prius. They did it in minutes and topped off my oil and filled my tires. They are awesome.

via Google
Zane Hellmann
Zane Hellmann

After going to another unnamed garage to evaluate my 2014 Subaru Crosstrek and being quoted $2500 for a repair, I took my car to Luscious Garage for a second opinion. Their evaluation and repair cost $600, saving me almost $2000. I could …

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via Google
Shabbir Imber Safdar
Shabbir Imber Safdar

I went to luscious for a second opinion on a repair recommended by the dealer. I was treated to a spectacularly detailed and friendly explanation that also saved me from an unnecessary $2500 repair. I will be bringing my car here in the …

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via Google
Chris Arnold
Chris Arnold

My Prius loves Luscious Garage! The technicians are very thorough & provide great communication throughout the process. I'd recommend Luscious Garage. Thanks!

Service: General repairs & maintenance

via Google
Lenny Carlson
Lenny Carlson

Today they installed a protective cover plate on the catalytic converter. Luscious Garage is staffed by friendly and very competent professionals. They work quickly and efficiently. I am grateful to have access to an independent auto …

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via Google
RO MA
RO MA

This is a quality company and I highly recommend them. Ron

Services: General repairs & maintenance, Oil change, Carburetor cleaning, Tuning

via Google
Glen Pensinger
Glen Pensinger

Efficient, Professional service in a pleasant surrounding for reasonable prices.

via Facebook
D. Sena
D. Sena

By far the BEST service snd mechanics EVER!!! I have been all over the place when it comes to taking care of my vehicle and since starting with Luscious Garage over 3 years ago I will not go anywhere else! ❤️

Service: General repairs & …

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via Google
Caroline Nassif
Caroline Nassif

I absolutely love Luscious Garage. Every person I encountered has been incredibly nice, and they can explain car maintenance to just about anyone. I love that you always communicate directly to the person who will be working on your car. …

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Response from business owner

Hi Caroline 🙂 Thank you so much for your review! We're glad we could help you take care of your hybrid and have a great car repair experience. We appreciate you!

via Facebook
Anthony Philip
Anthony Philip

They’re a a well oiled business! They respond to your initial inquiry quickly, find out your needs, give an estimate and they’re spot on! The place is clean, it’s a place that doesn’t try sell xxxx when you only need x, only met 2 staff and…

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via Google
Bridget Clinton
Bridget Clinton

A plate that covers the catalytic converter (preventing street removal)

was reformed so it did not create loud rattling noise at low levels of

speed, now I have my very quiet Prius back, thanks to Luscious Garage

Response from business owner

Hi, Bridget! It was our pleasure to get your quiet Prius back on the road by reforming the plate that covers your catalytic converter! We hope to see you again in the future 😊

via Google
Rachel Allen
Rachel Allen

I’ve been coming to Luscious for both my Toyota 4Runner and my Honda Element for over 10 years, and I recommend them to all of my friends, namely my female friends. It is a woman-owned shop and Several women work there too. As a woman who …

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Response from business owner

Thank you SO much, Rachel! It means a lot to us that you refer your friends, and find our shop so friendly and welcoming 😊 It is our pleasure to provide a comfortable and easy experience for our customers. We are so grateful to have you as a customer with your Toyota 4Runner and Honda Element for all of these years!

via Google
Erin Baumgartner
Erin Baumgartner

Luscious Garage will ALWAYS be my go-to when it comes to maintaining my 2004 Prius. The folks at Luscious are always professional, friendly, honest, informative, and I never have to worry about being ripped off. They offer great service at …

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Response from business owner

Thank you so much, Erin 😊 We really appreciate your trust with your 2004 Prius, and always happy to provide you with professional, friendly, honest, and informative service. We look forward to working with you in the future!

via Google
Gina E. Luciano
Gina E. Luciano

I’ve been patronizing this garage for probably nine years. I love the staff. They are knowledgeable, helpful, honest and I can’t say enough good things about them. Both my kids go to this garage and my daughter, when she bought a brand new …

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Response from business owner

Hi Gina, thanks so much for your kind review!! We're glad we could help you care for your Prius. Thank you for trusting us with your vehicle 🙂

via Facebook
Jane Eckert
Jane Eckert

Clean, efficient, good communication-takes the angst out of car repair.

Response from business owner

Hi Jane 🙂 We are glad we could take the angst out of car repair! Thank you for trusting us with your vehicle. We hope to serve you again.

via Facebook
Tim Hart
Tim Hart

Love Luscious! Website, automated appointment and estimate app and follow-up are exceptional. Work always as promised – and at great prices.

Service: Exhaust

Response from business owner

Thank you, Tim! Happy to hear you appreciate our systems we have in place to make your experience as easy as possible 😊

via Google
Laura Zarco Olson
Laura Zarco Olson

My tire warning light was on and I had tried to add air at a gas station. I called Lucious Garage which is the only garage I use. They said I could come in for a quick tire check. They adjusted air in all 4 tires, added oil and out the door…

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Response from business owner

Thank you for your trust, Laura! Happy to have provided you with this courtesy check, thank you for being a valued customer!! 😊

via Google
Caroline Chou
Caroline Chou

Absolutely loved my experience here. Came in for general maintenance and they, not only did that, but managed to fix my back bumper (hanging off) and re-attach my license plate (which had been ripped off while parked in SF) at no extra cost…

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Response from business owner

Thank you, Caroline!! We are so happy to hear you enjoyed the service we provided, always here to help 😊

via Google
Susan Alexander
Susan Alexander

Luscious installed a catalytic converter protector on my 2018 Prius. They also took care of a minor repair at no extra cost. They did it all in record time with excellent service. I love that they show you photos of what they did. Friendly …

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Response from business owner

Hi, Susan! Happy to have worked with you, so glad you enjoyed our photo updates, friendly staff and prices! We hope to see you in the future!!

via Google
Peter Bayley
Peter Bayley

Definitely know Priuses better than my neighborhood garage! They did an excellent diagnosis and repair

Service: Brakes

Response from business owner

Thank you, Peter! We appreciate the review, thank you so much for your trust!!

via Google
Robin Matthews
Robin Matthews

I went to Luscious Garage to have my Prius's combination meter (speedometer, gas gauge, etc.) replaced. The team at LG was fantastic. They got me in and out well within the timeframe I had been given earlier.

The shop itself is clean, well …

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Response from business owner

Hey, Robin! Thank you SO much for your kind words! We are happy to have worked with you on timeframe, and happy to hear you love our shop itself!! We hope to see you again in the future 😊

via Google
Pam Hommeyer
Pam Hommeyer

I’ve been taking my cars to Luscious Garage since soon after they opened, I believe. I wouldn’t go anywhere else. The mechanics are the best. Experienced, friendly, honest, clear. The whole place runs like a clock and they are a green …

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Response from business owner

Hello, Pam! Thank you so much for your kind words! We appreciate your business over the years, and look forward to working with you again in the future 😊

via Google
Delbert Alvarez
Delbert Alvarez

I was referred by friends at another automotive shop and I am soooo glad they did. Service was impeccable and I love it. I will definitely be coming to Luscious Garage from now on!

Service: Battery

via Google
Joseph Baltazar
Joseph Baltazar

The catalytic converter was removed from my car by a thief. I did some searching for a mechanic that specializes in hybrid cars.

I saw the review for Luscious Garage and filled out the form for a quote. They worked with my insurance to get …

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via Google
Don Starnes
Don Starnes

Fast, expert, kind. A lovely experience.

Services: Check engine light diagnostic, Engine repair, General repairs & maintenance

via Google
Stephen Vogt
Stephen Vogt

Flush and replaced coolant. Great service! Fast and efficient!

via Google
J Sparks
J Sparks

I have a 2003 Prius. I have been going to Luscious for over 15 years. They are the best

Services: General repairs & maintenance, Oil change, Tires, Air & Cabin Filter, Battery, Tuning, Transmission

via Google
Rebecca Andre
Rebecca Andre

I highly recommend Luscious Garage. They are extremely polite, punctual, and helpful. I trust that if they recommend a service it is because it is needed, not because they are trying to sell unnecessary work. The garage is clean and follows…

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via Google
Jeff Trull
Jeff Trull

Quick diagnosis and repair, very capable team.

Service: Body & Trim

via Google
S Jazuk
S Jazuk

Great place. I love that the estimate is approved by the customer before coming in. Will definitely be returning.

via Google
Gill Wichi
Gill Wichi

Finished well ahead of time. Courteous and accommodating and mindful of my limited time. (Had a catalytic converter protector plate installed during lunch hour)

via Google
Jennifer Beachey
Jennifer Beachey

Luscious Garage is always outstanding! In addition to the high quality work they do, they are completely trustworthy and always efficient. I especially appreciate their streamlined systems for appointments, estimates, communication and …

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via Google
Thomas Koegel
Thomas Koegel

Helped diagnose an electrical problem created by some neighborhood rats chewing on cables as well as performed normal maintenance. Always timely, professional . . . And unusually for auto repair shops, great communicators.

Services: …

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via Google
Payton Robinette
Payton Robinette

Excellent place, very professional, and their online booking and update system is top notch! I have a difficult work schedule and had to reschedule my maintenance twice, and it only took a couple of clicks on a computer each time.

No …

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via Google
Mia Stableford
Mia Stableford

They are AWESOME. Always on time, always professional, always honest.

Services: General repairs & maintenance, Oil change, Electrical repair, Air & Cabin Filter, Check engine light diagnostic, Brakes, Battery

via Google
Christa Conforti
Christa Conforti

Very efficient system. Quick turnaround. Helpful staff. Clean. COVID safety taken seriously. Thanks!

Service: Check engine light diagnostic

via Google
David Freitag
David Freitag

Luscious Garage knows their stuff and always does a great job in a relaxed, friendly way.

Service: Electrical

via Google
Tony Alex
Tony Alex

I LOVE Luscious Garage! When the Catalytic converter was stolen off our old Prius, I had the car towed to the City to be replaced. They also recommended that we protect the new cat with the Cat Shield, a metal plate riveted over the the new…

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via Google
maria mana
maria mana

regular 10 mile service; they are always punctual, efficient, professional, didactic and reasonable

Services: Oil change, General repairs & maintenance

via Google
John Hoffman
John Hoffman

The garage experience couldn’t really have gone any better. The service and work were both great. The work took exactly as much time as it was estimated to take. No one tried to upsell me on anything. It’s also lovely and full of plants …

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via Google
Karen Wang
Karen Wang

Luscious Garage takes great care of my Prius. I’ve been going there for years for regular maintenance. They know hybrids well. It’s easy to book online and get estimates and finalized bills via email, and also easy to find someone to talk …

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via Google
Eugene DeChristopher
Eugene DeChristopher

I think it’s fair to say that I love Luscious. Our ‘02 Prius lost its catalytic converter to theft. The shop close to us in the city of Richmond said it would be a three month wait for a new one. Oy! I was happy to learn that Luscious keeps…

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via Google
Maggie Harding
Maggie Harding

The catalytic converter was stolen! Fortunately, my insurance covered it. Luscious Garage was great about communicating with me about the arrival of my car (towed there without me), estimates, when the insurance guy approved it, and when it…

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via Facebook
Harlan Fletcher
Harlan Fletcher

Luscious Garage is amazing and the only car maintenance shop I will use. (Not to mention a woman-owned small business!) They are very knowledgeable, have tons of integrity and are really kind to boot. Every mechanic at Luscious is honest …

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via Google
Sue Redding
Sue Redding

I love this place! Service is good and everything is automated so you know exactly when your car will be done and how much.❤️

via Facebook
Julia S
Julia S

I certainly would recommend you, and I am coming back for my next car service. Very impressed. Thank YOU

Kyle Da Silva
Kyle Da Silva

Lucious Garage is the best garage. They are helpful, timely, and kind. They do excelent work at fair prices. My catalytic converter got stolen and Dana worked with me to get a new one in affordably and made sure I protected it. Its such a …

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via Google
Nikki Humes
Nikki Humes

Luscious Garage is thorough, great customer service, and they make it easy to schedule. You can do it online, you can text with them, they are really nice and take the time to explain things. Worth every penny.

Services: Oil change, General…

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via Google
Dennis Kirkpatrick
Dennis Kirkpatrick

One of the most professional, clean, honest and friendly auto repair shops I have ever been too.

Services: Battery, Electrical repair

via Google