Reviews

From 453 reviews
George Chi
George Chi

Always an amazing experience. Super friendly staff!

via Google
Glen Pensinger
Glen Pensinger

Efficient, Professional service in a pleasant surrounding for reasonable prices.

via Facebook
Bliss Tobin
Bliss Tobin

Run, don't walk to Luscious Garage when in need of small to large repair or advice, especially on hybrids or EV's!! I regretfully went to a Mazda after my Prius, and thankfully, LG continues to provide their excellent service. They're the …

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via Google
D. Sena
D. Sena

By far the BEST service snd mechanics EVER!!! I have been all over the place when it comes to taking care of my vehicle and since starting with Luscious Garage over 3 years ago I will not go anywhere else! ❤️

via Google
Caroline Nassif
Caroline Nassif

I absolutely love Luscious Garage. Every person I encountered has been incredibly nice, and they can explain car maintenance to just about anyone. I love that you always communicate directly to the person who will be working on your car. …

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Response from business owner

Hi Caroline 🙂 Thank you so much for your review! We're glad we could help you take care of your hybrid and have a great car repair experience. We appreciate you!

via Facebook
Positively Me
Positively Me

Great service!

via Google
Anthony Philip
Anthony Philip

They’re a a well oiled business! They respond to your initial inquiry quickly, find out your needs, give an estimate and they’re spot on! The place is clean, it’s a place that doesn’t try sell xxxx when you only need x, only met 2 staff and…

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via Google
Bridget Clinton
Bridget Clinton

A plate that covers the catalytic converter (preventing street removal)

was reformed so it did not create loud rattling noise at low levels of

speed, now I have my very quiet Prius back, thanks to Luscious Garage

Response from business owner

Hi, Bridget! It was our pleasure to get your quiet Prius back on the road by reforming the plate that covers your catalytic converter! We hope to see you again in the future 😊

via Google
Rachel Allen
Rachel Allen

I’ve been coming to Luscious for both my Toyota 4Runner and my Honda Element for over 10 years, and I recommend them to all of my friends, namely my female friends. It is a woman-owned shop and Several women work there too. As a woman who …

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Response from business owner

Thank you SO much, Rachel! It means a lot to us that you refer your friends, and find our shop so friendly and welcoming 😊 It is our pleasure to provide a comfortable and easy experience for our customers. We are so grateful to have you as a customer with your Toyota 4Runner and Honda Element for all of these years!

via Google
Courtney Hull
Courtney Hull

Very friendly, knowledgeable and genuinely want to help you, not sell you anything. Been taking my Prius here for 10+ years. Avoid the Toyota dealership at all costs, and luscious will sort you out. Their service team is also available by …

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Response from business owner

Hello, Courtney! We are so grateful to have you as a customer with your Prius for the past 10+ years! We look forward to working with you in the future 😊

via Google
Erin Baumgartner
Erin Baumgartner

Luscious Garage will ALWAYS be my go-to when it comes to maintaining my 2004 Prius. The folks at Luscious are always professional, friendly, honest, informative, and I never have to worry about being ripped off. They offer great service at …

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Response from business owner

Thank you so much, Erin 😊 We really appreciate your trust with your 2004 Prius, and always happy to provide you with professional, friendly, honest, and informative service. We look forward to working with you in the future!

via Google
Gina E. Luciano
Gina E. Luciano

I’ve been patronizing this garage for probably nine years. I love the staff. They are knowledgeable, helpful, honest and I can’t say enough good things about them. Both my kids go to this garage and my daughter, when she bought a brand new …

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Response from business owner

Hi Gina, thanks so much for your kind review!! We're glad we could help you care for your Prius. Thank you for trusting us with your vehicle 🙂

via Facebook
Jane Eckert
Jane Eckert

Clean, efficient, good communication-takes the angst out of car repair.

Response from business owner

Hi Jane 🙂 We are glad we could take the angst out of car repair! Thank you for trusting us with your vehicle. We hope to serve you again.

via Facebook
Tim Hart
Tim Hart

Love Luscious! Website, automated appointment and estimate app and follow-up are exceptional. Work always as promised – and at great prices.

Response from business owner

Thank you, Tim! Happy to hear you appreciate our systems we have in place to make your experience as easy as possible 😊

via Google
Laura Zarco Olson
Laura Zarco Olson

My tire warning light was on and I had tried to add air at a gas station. I called Lucious Garage which is the only garage I use. They said I could come in for a quick tire check. They adjusted air in all 4 tires, added oil and out the door…

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Response from business owner

Thank you for your trust, Laura! Happy to have provided you with this courtesy check, thank you for being a valued customer!! 😊

via Google
Caroline Chou
Caroline Chou

Absolutely loved my experience here. Came in for general maintenance and they, not only did that, but managed to fix my back bumper (hanging off) and re-attach my license plate (which had been ripped off while parked in SF) at no extra cost…

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Response from business owner

Thank you, Caroline!! We are so happy to hear you enjoyed the service we provided, always here to help 😊

via Google
Susan Alexander
Susan Alexander

Luscious installed a catalytic converter protector on my 2018 Prius. They also took care of a minor repair at no extra cost. They did it all in record time with excellent service. I love that they show you photos of what they did. Friendly …

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Response from business owner

Hi, Susan! Happy to have worked with you, so glad you enjoyed our photo updates, friendly staff and prices! We hope to see you in the future!!

via Google
Peter Bayley
Peter Bayley

Definitely know Priuses better than my neighborhood garage! They did an excellent diagnosis and repair

Response from business owner

Thank you, Peter! We appreciate the review, thank you so much for your trust!!

via Google
Robin Matthews
Robin Matthews

I went to Luscious Garage to have my Prius's combination meter (speedometer, gas gauge, etc.) replaced. The team at LG was fantastic. They got me in and out well within the timeframe I had been given earlier.

The shop itself is clean, well …

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Response from business owner

Hey, Robin! Thank you SO much for your kind words! We are happy to have worked with you on timeframe, and happy to hear you love our shop itself!! We hope to see you again in the future 😊

via Google
Pam Hommeyer
Pam Hommeyer

I’ve been taking my cars to Luscious Garage since soon after they opened, I believe. I wouldn’t go anywhere else. The mechanics are the best. Experienced, friendly, honest, clear. The whole place runs like a clock and they are a green …

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Response from business owner

Hello, Pam! Thank you so much for your kind words! We appreciate your business over the years, and look forward to working with you again in the future 😊

via Google
Delbert Alvarez
Delbert Alvarez

I was referred by friends at another automotive shop and I am soooo glad they did. Service was impeccable and I love it. I will definitely be coming to Luscious Garage from now on!

via Google
Joseph Baltazar
Joseph Baltazar

The catalytic converter was removed from my car by a thief. I did some searching for a mechanic that specializes in hybrid cars.

I saw the review for Luscious Garage and filled out the form for a quote. They worked with my insurance to get …

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via Google
Don Starnes
Don Starnes

Fast, expert, kind. A lovely experience.

via Google
Stephen Vogt
Stephen Vogt

Flush and replaced coolant. Great service! Fast and efficient!

via Google
J Sparks
J Sparks

I have a 2003 Prius. I have been going to Luscious for over 15 years. They are the best

via Google
Rebecca Andre
Rebecca Andre

I highly recommend Luscious Garage. They are extremely polite, punctual, and helpful. I trust that if they recommend a service it is because it is needed, not because they are trying to sell unnecessary work. The garage is clean and follows…

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via Google
Jeff Trull
Jeff Trull

Quick diagnosis and repair, very capable team.

via Google
S Jazuk
S Jazuk

Great place. I love that the estimate is approved by the customer before coming in. Will definitely be returning.

via Google
Gill Wichi
Gill Wichi

Finished well ahead of time. Courteous and accommodating and mindful of my limited time. (Had a catalytic converter protector plate installed during lunch hour)

via Google
Jennifer Beachey
Jennifer Beachey

Luscious Garage is always outstanding! In addition to the high quality work they do, they are completely trustworthy and always efficient. I especially appreciate their streamlined systems for appointments, estimates, communication and …

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via Google
Thomas Koegel
Thomas Koegel

Helped diagnose an electrical problem created by some neighborhood rats chewing on cables as well as performed normal maintenance. Always timely, professional . . . And unusually for auto repair shops, great communicators.

via Google
rory janes
rory janes

Some damage to the exhaust heat shield was causing a strange noise on accelerating – stumped the Toyota dealer, but the technician at Luscious found and corrected the problem at probably a fraction of what eventual dealer work

would have …

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via Google
Payton Robinette
Payton Robinette

Excellent place, very professional, and their online booking and update system is top notch! I have a difficult work schedule and had to reschedule my maintenance twice, and it only took a couple of clicks on a computer each time.

No …

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via Google
Mia Stableford
Mia Stableford

They are AWESOME. Always on time, always professional, always honest.

via Google
Christa Conforti
Christa Conforti

Very efficient system. Quick turnaround. Helpful staff. Clean. COVID safety taken seriously. Thanks!

via Google
David Freitag
David Freitag

Luscious Garage knows their stuff and always does a great job in a relaxed, friendly way.

via Google
Pia Hagan
Pia Hagan

I so trust Luscious Garage helpful, real and get the job done!!!

via Google
Bill MacDonald
Bill MacDonald

The place is great. Been going for years now.

via Google
Tony Alex
Tony Alex

I LOVE Luscious Garage! When the Catalytic converter was stolen off our old Prius, I had the car towed to the City to be replaced. They also recommended that we protect the new cat with the Cat Shield, a metal plate riveted over the the new…

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via Google
maria mana
maria mana

regular 10 mile service; they are always punctual, efficient, professional, didactic and reasonable

via Google
John Hoffman
John Hoffman

The garage experience couldn’t really have gone any better. The service and work were both great. The work took exactly as much time as it was estimated to take. No one tried to upsell me on anything. It’s also lovely and full of plants …

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via Google
Karen Wang
Karen Wang

Luscious Garage takes great care of my Prius. I’ve been going there for years for regular maintenance. They know hybrids well. It’s easy to book online and get estimates and finalized bills via email, and also easy to find someone to talk …

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via Google
Eugene DeChristopher
Eugene DeChristopher

I think it’s fair to say that I love Luscious. Our ‘02 Prius lost its catalytic converter to theft. The shop close to us in the city of Richmond said it would be a three month wait for a new one. Oy! I was happy to learn that Luscious keeps…

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via Google
Maggie Harding
Maggie Harding

The catalytic converter was stolen! Fortunately, my insurance covered it. Luscious Garage was great about communicating with me about the arrival of my car (towed there without me), estimates, when the insurance guy approved it, and when it…

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via Facebook
Ilya Kovalenko
Ilya Kovalenko

Great car repair facility in SF

via Google
Eto
Eto

Friendly, explains everything well, trustworthy.

via Google
Harlan Fletcher
Harlan Fletcher

Luscious Garage is amazing and the only car maintenance shop I will use. (Not to mention a woman-owned small business!) They are very knowledgeable, have tons of integrity and are really kind to boot. Every mechanic at Luscious is honest …

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via Google
Sue Redding
Sue Redding

I love this place! Service is good and everything is automated so you know exactly when your car will be done and how much.❤️

via Facebook
Julia S
Julia S

I certainly would recommend you, and I am coming back for my next car service. Very impressed. Thank YOU

Kyle Da Silva
Kyle Da Silva

Lucious Garage is the best garage. They are helpful, timely, and kind. They do excelent work at fair prices. My catalytic converter got stolen and Dana worked with me to get a new one in affordably and made sure I protected it. Its such a …

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via Google
Nikki Humes
Nikki Humes

Luscious Garage is thorough, great customer service, and they make it easy to schedule. You can do it online, you can text with them, they are really nice and take the time to explain things. Worth every penny.

via Google
μ
μ

Exactly what they say they are; experts in hybrid vehicles.

via Google
Scott Pew
Scott Pew

Nice folks, very honest. I wish they had a location on the west side of town!!!!

via Google
Dennis Kirkpatrick
Dennis Kirkpatrick

One of the most professional, clean, honest and friendly auto repair shops I have ever been too.

via Google
Fidencio Torres
Fidencio Torres

Wow ! They resolved my car problem quick , very nice and professional people , as long as I have my Prius this is where I’ll take it to get fixed from now on !

via Google
Stephan Kane
Stephan Kane

John at Luscious Garage was instrumental in helping me choose between two used 2013 Toyota Prius C’s to buy. His insight and knowledge made the decision a no-brainer. The pre-purchase inspection was done at another mechanic in Fremont due …

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via Google
Mike Simpson
Mike Simpson

We’ve used luscious for all 3 of our priuses. Very good on-time, communication, quality. Nice shop space, comfy waiting room ore-COVID. You will need to alert them if you get a recall notice as they don’t already get notices from your …

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via Google
Baris Baser
Baris Baser

Disappointed I am only discovering them now. Not only did they take care of the main issue I went there for, they even fixed my license plate screw for free. Definitely going back. Elias is a pro, and so is the lady who initially helped me…

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via Google
jana memel
jana memel

My experience was literally amazing. I have never, ever been treated this well by a car repair place. From the initial email/text asking me what my problems were, to the incredible responsiveness to every inquiry, to the clear and upfront …

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via Google
Carol DiBenedetto
Carol DiBenedetto

great service, friendly and knowledgeable staff. they go out of their way to help make the experience pleasant and productive. absolutely recommend!!

via Facebook
Ami Toben
Ami Toben

These guys are truly awesome in every way. You won't find a more professional and friendly place in the city.

via Google
Nyx Taylor
Nyx Taylor

This is the best garage I’ve ever worked with, and I look forward to many more years doing so.

via Google
Chris Kuryak
Chris Kuryak

This is one of the best auto shops I've ever used.

Went in for an oil change and 10k mile general maintenance check on my 2013 Prius.

The mechanics are excellent. Everyone is very kind and welcoming. The repairs were done on schedule. And …

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via Google
Doug H
Doug H

Luscious has been my Garage of choice for years. Lately I took the car in for what I thought should be the 90K service, but I was told that it only needed the intermediate service. They saved me money by not doing unnecessary work!! Awesome…

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Ray C
Ray C

I live in Napa and LG is my go-to shop when it comes to maintenance and engine repair. Prompt response and very professional and proficient. Skip the dealership and go to LG! Thank you!

via Google
Katie Kaps
Katie Kaps

Great service. They did a super thorough job checking out a Prius I had just bought from shift.com. I was told it went through an inspection by shift but it was missing some pieces underneath and I ended up returning it. They gave an …

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via Facebook
David Simpson
David Simpson

They are top flight – have been coming here since it opened. Have received excellent service without fail.

via Google
Radha Kindler
Radha Kindler

I love Luscious Garage! They are always so helpful and I never get the feeling like they’re trying to upsell unnecessary service (like I do at the dealership service center). Plus, their waiting room is just like a cozy living room. It’s a …

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via Google
Daniel Kline
Daniel Kline

Professionalism in scheduling and service.

via Facebook
Frank Sories
Frank Sories

Punctual, communicative, and effective in diagnosing the smell of decay coming from the dash area—then removing the dead mouse that had crawled up into the air duct and died at the air filter. Couldn’t be more impressed with the service!

via Google
Jaime Téllez Sánchez
Jaime Téllez Sánchez

Friendly, efficient and honest. Came in for 10k maintenance and oil change on my 2007 Prius. Also requested an additional check (that would cost me around $200) for a noise I was getting. Elias was incredibly helpful, and after doing the …

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via Facebook
claire savage
claire savage

This is my very favorite garage for servicing my hybrid car. They are professional, work on time, and never try to upsell me. I value Luscious Garage so much they almost feel like family!

via Google
Darrin Fox
Darrin Fox

The team at Luscious was absolutely amazing. We had a high-price Prius repair, and Luscious suspected it was covered under a Toyota Extended warranty.

Long story short, Luscious stayed on Toyota's Warranty Dept. for over a week, and proved …

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via Google
Margarita Soyfertis
Margarita Soyfertis

Very informative, and efficiently communicating, finding best solution.

via Google
Henry Wang
Henry Wang

The best mechanics I’ve experienced. All the typical problem you have experienced with any mechanics, you won’t find them here.

via Google
Kyle Leitner
Kyle Leitner

I Love this garage! They are the only mechanics in the Bay Area that I trust with my Hybrid, I travel all the way from San Jose for service from them. They have saved my car and my wallet on numerous occasions. Highly Recommend!

via Google
Scott Shigeoka
Scott Shigeoka

They're so amazing! Got an appointment pretty quickly (few days) and was able to take it in. They were SO helpful & totally a pleasure to work with ... and I think the problem I have is now fixed, which is awesome! Affordable, professional …

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via Google
Rachel Chalmers
Rachel Chalmers

Best part of finally getting a hybrid was moving to Luscious Garage and finding out what my friends had been so happy about all this time

via Google
Heidi H
Heidi H

I never thought I would love anything having to do with car repair, but I love these guys. They've been taking care of my 2007 Prius for the last 10 years, and I have always found them helpful, honest, fairly priced and just excellent …

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via Google
Jimmy Rogers
Jimmy Rogers

great service and personable staff! they took the time to walk us through each problem and we learned a lot about our new hybrid ford escape.

via Facebook
Grace Kim
Grace Kim

I have taken my Prius to Luscious for regular servicing and repairs since I moved to SF in 2013. Their customer service, expertise, and reasonable pricing are outstanding and have made me a loyal customer. Scheduling an appointment, getting…

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via Google
James Rogers
James Rogers

Professional and amazing staff that was willing to talk us through the problems with our car at length and honestly! Happy to have the car working thanks to their expertise. We hope to use Luscious for any new issues with our vehicle.

via Google
Darrell Kirby
Darrell Kirby

Luscious Garage is what every auto repair shop should strive to be like. They are knowledgeable, honest, reasonable, and courteous. I’m handy but some things I won’t mess with. Luscious Garage is amazingly knowledgeable and there service is…

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via Google
Donna Hunter
Donna Hunter

Everyone I’ve worked with has been friendly, the work is done well and in a timely fashion. Plus, the garage is super clean and bright and they’ve been keeping my 1998 Corolla running for years.

via Google
Elizabeth Joyce
Elizabeth Joyce

Luscious garage is the BEST place to take your Prius. They have an extremely knowledgeable staff: prompt, honest, trustworthy, and overall great human beings. We’ve been going there for over a dozen years. I wouldn’t go any place else.

via Google
Gary Manzano
Gary Manzano

Job well done. Car done 30 minutes earlier than promised. I drive all the way from Sacramento because I know service is always great and price is exceptional.

via Google
Diane B
Diane B

Without the Luscious Garage my car would have been on the scrap heap 3.6…

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David Lansky
David Lansky

I keep coming back to Luscious because they are honest, very professional, well-organized, and support excellent, detailed online service information (photos, comments, service history, scheduling). Always a pleasure to work with.

via Google
Jean Sullivan-Finn
Jean Sullivan-Finn

Ive been taking my Prius to LUSCIOUS FARAGE for many years and never had a problem with this car aside from wearing out my tires. I trust their work and find their prices fair.

via Google
Karen Iovino
Karen Iovino

Highly recommend Luscious Garage, as the whole staff was very knowledgeable, friendly and honest. Their work is so clean, professional, and on time.

via Google
Denni Locke-Brusseau
Denni Locke-Brusseau

Wonderful service, straightforward communication. Fair prices and it’s a woman owned business. Totally trustworthy. Can’t say enough good things about them.

via Facebook
Michael Martinez
Michael Martinez

I’ve entrusted all my Prius to Luscious for years now. Their service and quality is always exemplary. Every time. Thank you, guys!

via Google
Robin Richardson
Robin Richardson

I’ve been coming here for years. They are very conscientious and have high standards. They are also very pleasant to deal with. I completely trust them, they never push to do work that is not needed.

via Google
André Pimentel
André Pimentel

Always get awesome service at Luscious Garage!!!

The team at Luscious Garage is always super helpful, honest, and transparent in how they present the work that's needed. They went out of their way to ensure my vehicle was serviced even …

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via Google
Alan Fu
Alan Fu

Brought my car in for regular service. They were super professional and helped me pull out a dent in my car! These guys are awesome definitely coming back.

via Google
Dani Cambier
Dani Cambier

You feel good coming here.

via Facebook
Deborah Alvarez-Rodriguez
Deborah Alvarez-Rodriguez

Trustworthy and highly skilled professionals. My car is driving well and all the annoying rumbles and noises are gone. Thank you for excellent service.

via Google
Matthew Moreau
Matthew Moreau

Doug and John were efficient in getting my Ford Escape Hybrid in and diagnosed and back to me. Shop is clean and the technicians are very thorough.

via Google
C Holmes
C Holmes

Family has raved about Luscious Garage since shortly after they got their first Prius. This is my first visit, for a catalytic converter protector, and it all went very smoothly, even "during these times".

via Google
David Jue
David Jue

Have had service done on both of my hybrids and have not been disappointed at all. All jobs were handle professionally and delivered when promised. I am extremely happy with Luscious Garage and their staff and they will have my business for…

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via Google